Customer Support

Customer Support

100.001,500.00

“Customer Support Training” is a focused program designed to equip individuals with the essential skills for providing exceptional customer service.

Duration : 8 Hours
Certificate Accreditation: INSPIRE

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Description

Participants learn effective communication, problem-solving, and conflict resolution strategies to enhance customer satisfaction and build positive relationships.This workshop will help you to discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage.

What you’ll learn

  • Define customer support.
  • Know the different venues for customer support
  • Recognize challenges of customer support.
  • Learn different applications.
  • Know proper forms of documentation.
  • Learning to be proactive in customer support.
Additional Info
Choose a Training Method

Classroom/Virtual : Flexible Date, E-Learning

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