A safe and efficient air transport system is dependent on a competent workforce, meaning that you must be trained in the functions for which you are responsible – whether this is noted in your job title. IATA recognizes that this is best achieved through a CompetencyBased Training and Assessment approach (CBTA), and therefore this course has been designed following the new Dangerous Goods Training Guidelines on CBTA principles in the IATA DGR appendix H.
This interactive course will guide you in the tasks and responsibilities to ensure that you are competent to perform your job function in compliance with the provisions of the IATA Dangerous Goods Regulations (DGR) – appendix H 6.5 (Persons responsible for accepting passenger and crew baggage, managing aircraft boarding areas and other tasks involving direct passenger contacts at an airport), fulfil your dangerous goods training requirements and be in full compliance with the regulations.
Course format
• This self-study e-learning course requires approximately 4 hours of study, to be completed within 6 months.
What you will learn
Upon completing this course, you will have the skills to:
• Identify and classify dangerous goods.
• Interpret hazard communication.
• Detect hidden dangerous goods in cargo and mail.
• Accept passenger and crew baggage.
• Explain the basic Emergency Response procedures
Course content
• Understanding the basics of dangerous goods
• Recognizing dangerous goods
• Identifying forbidden and hidden dangerous goods
• Apply operator’s requirements in acceptance of baggage.
• Report dangerous goods incidents and undeclared dangerous goods
Who should attend?
This course is recommended for:
• Airline, airport, and ground handling passenger handling staff
• Airline and airport staff at transfer desk
• Operations managers and frontline supervisors of passengers handling
Certificate awarded
Upon successful completion of the exam, you will be awarded a Certificate available for you to print for your records.
Exam information
Please read the General Information on self-study exams.
• Exam Delivery Method: Non-supervised online-based exam. The exam can be taken at any time at your convenience.
• Access to the current IATA DGR is required to complete the exam.
• Exam Format: Multiple choice questions
• Number of questions: 30
• Time Allowance: 75 minutes
• Passing Grade: 80% correct answers
• Number of exam attempts: 2
